Real people, any hour.
Support answers around the clock in 7 or more languages, before you buy as well as after.
Pick whichever suits you.
Write to support
Best for billing, refunds and anything that needs a record.
Add your addressMessage us
Fastest for setup questions and whitelist problems.
Add your handleWhat to include.
- Your TradingView username, copied from your profile page.
- The symbol and timeframe, if the question is about a signal.
- A screenshot, if something looks wrong on the chart.
Most setup questions are already answered in the setup guide and the FAQ.
Write to us here.
One form for any question. Add your TradingView username if it is about access, and we can look it up before we reply.
About support.
How fast do you reply?
Support is staffed around the clock. Whitelist and setup problems are usually handled quickly because they are the most common.
Which languages do you cover?
Seven or more. Write in whichever you are comfortable with and we will answer in it.
Can I ask questions before buying?
Yes, and plenty of people do. You do not need to be a customer to get an answer.
Can you tell me whether to take a trade?
No. We can explain why a signal printed and what the systems scored, but we cannot advise on your positions. That is your decision and your risk.
Ready when you are.
Ask anything before you buy. Support does not start at checkout.